I know many people here use the forum as a place to vent when things go wrong. Conversely, for anyone in the NYC Metro Area looking for a place to service your car, I strongly recommend Maserati of Manhattan. The workshop is immaculate, the staff is friendly and their work is great. My service advisor was Sean W. He was very professional and knowledgeable. They performed some software updates, added some extra insulation in the trunk, ordered me a new Bluetooth module and washed the car for me. They even gave me a lift to my office in a Quattroporte. I can safely say I was very pleased with my experience today. Plus I felt like a kid in a candy shop perusing through their inventory. They even had a BMW i8 in the showroom (the first one I've seen in person)!