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What is your proximity to a Maserati dealer?

  • Within 20 miles

    Votes: 2 13.3%
  • Within 20-30 miles

    Votes: 5 33.3%
  • Within 40-50 miles

    Votes: 2 13.3%
  • Over 50 miles

    Votes: 6 40.0%

Maserati Customer Care Survey

1650 Views 7 Replies 7 Participants Last post by  Wildcard
By learning more about you, our team aims to offer the highest level of understanding while assisting your forum community. For today’s poll, we are interested in hearing about your proximate distance from the nearest Maserati dealership. Please select your approximate distance range and respond with when you were last serviced by a Maserati dealer.
1 - 8 of 8 Posts
Hi. I purchased my Ghibli in March 2020 from a dealer in St Louis MO. They performed a final oil change because it was a brand new vehicle, albeit two model years old. I have had no reason for any dealer servicing but visited the local (Grandville MI) dealer to chat about window tinting recommendations. I was impressed by the service manager. I will be visiting in March 2021 for my "first" scheduled oil change.
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28 miles door to door. We just bought it in August so it has not been serviced yet but I already know what dealer will do it as the next nearest one is over an hour away.

Union73, you car is equipped like our prior Ghibli (grigio maratea / Cuoio, Uranos). That is a gorgeous combination!
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I'm about 25 miles from the nearest Maserati dealer, although I'm loyal and drive 90 miles to a Maserati dealer that has serviced my car since it came off the boat! They have taken care of me in the best of ways so will continue to drive the extra miles and get the next one from them. I go annually like clockwork .... next service is March 2021. Last visit was in August ... they solved a problem for me at no cost!!!

In the old days of this new Ghibli generation, they were hard to get. Up to 3 months lead time. Mine was built in December 2013. I took delivery in March 2014. I drove 200+ miles to pick it up since I wanted a particular combination that they found already built which saved me a month or so ... Grigio Maratea / Cuoio Interior and 20" Polished Urano's. Dealer was very forceful that 21" wheels would be a disaster in the northeast and he was correct!! Drove off the lot $90K lighter after my hard negotiated 11% discount. I still have the same car and it looks as good as new, if not better with the mods and has been very dependable. Just a pain being an early adopter of something that had campaigns every few months ... but it was a good opportunity to build a relationship with my Maserati service manager. He is super responsive on calls and emails.

And in old days, we used to meet up with the Maserati reps out of the former New Jersey office to share our fun stories ... they even got Maserati loaners to join us!!!

I still have the original Pirelli winter Sotto tires and rims from the dealer that I use in cold weather ... got them for 50% off since Maserati never realized that AWD in cold northern climates couldn't use summer tires, so next year they switched to all season. My original tires lasted 6 years .... about 10K miles of summer use .... plenty of tread and good wear ... just getting dry and safety is always #1. Michelin PS4 for high performance summers now ... they ride / handle better than Pirelli PZero, (in my opinion).
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I drove 200+ miles to pick it up since I wanted a particular combination that they found already built which saved me a month or so ... Grigio Maratea / Cuoio Interior and 20" Polished Urano's.
Great taste! That is a very sharp combination...
There's no option for 30-39?... @MaseratiCares
There is a substantially closer dealership however the few times I’ve reached out with questions or to schedule an appointment, 1. no one from service has answered the phone, 2. I’ve asked a question that required a call back - never received one, 3. Pricing is significantly higher than my current dealership. Due for servicing in January, which will make one year since last service. Brought the car in to having creaking in the roof fixed within the last few months.
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I'm 5.2 miles from Maserati of Washington in Ashburn, Va. and 20 miles from Maserati of Tysons.
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