FC Kerbeck
Made several attempts to make a deal with them.
They wouldn't talk price without me driving there. **
Really pushed to sell cars they had in stock.
Didn't even make an attempt to try to find the car I wanted, said it was special order only
** I have bought so many cars over the years without setting foot into a dealership until it was time to pick up the car. How, in this internet age, can FC Kerbeck still think they can get away with "we'll talk price when you get here". I'm busy. We're all busy these days. There's no time to drive an hour each way and then sit around a dealership while they "figure out" the best price. Those practices are antiquated!
i had the exact OPPOSITE experience w/ FC Kerbeck. for me, FCK hooked it up nicely.
they explained the car, they gave me nice price from the start, they lowered the price even further to seal the deal (10% off), they had all the paperwork printed and ready for signature before i arrived saving me a few hours of my time, the sales rep gave me his cell #, offered to pick me up at work on the day of the delivery to avoid me having to get a ride to the dealership, did follow up and reported my concerns to the svc dept and had the svc team contact me, sales rep worked with svc dept to try to find a remedy to having my calipers painted.
i think many of times, its the salesman who is the problem, not the dealership itself. if the dealership had a problem w/ a ghibli buyer, they wouldnt even bother to sell them. however a sales rep, may feel like he is wasting his time since his commission is 50% lower then selling a GT, and 500% lower then selling a ferrari. in this case, you ask to speak to a MGR, state your concerns, and have them appoint you a new salesman. i am certain that if a salesman gets enough complaints, he will no longer be employed, then he can use his precious time to do whatever he wants!
you must also understand that often times they do not give pricing out over the phone since each car comes w/ different options. time and time again, people go online and find a black chevy priced at $10k, then they go to another dealership and see the same black chevy priced at $15k and try to get it lowered. however car
#1 has no options, and car
#2 is fully loaded.
dealer also try to avoid the back and fourth game of: client calls dealer
#1 for price, then calls dealer
#2 and says hey can you beat this price, sure done. then once again go back to dealer
#1 and say hey dealer
#2 gave me a better deal can you beat them? ummmmm ok yes... then yet again go back to dealer
#2 and ask them to yet lower it again.. never ending game.. coming into the dealership shows that you are a serious buyer... however if you are 2 hrs away then you should explain that to the dealer and im certain they will accomodate the situation..
IMO, as a buyer you need to determine what the car's value is to "YOU". for some the car is worth 100k others its worth 50k. if you tell the dealer 2, yes i will but the car if you beat dealer 1's price, then you should honor your offer if they accept it... dont keep playing games, they then look at you as a guy who is cheap, lowballer, tire kicker... you are more interested in the price and dont really care about the car.
the best way to get yourself a good price is to "EDUCATE" yourself about the car. shop around, make some calls, send off some emails. if you come in just demanding a low price, "just because" then they will most likely laugh at you.. but if you come into the dealership prepared w/ some homework and can substantiate your requests, they really have no choice but to either sell you the car or lose the deal. no dealer will turn away a fair offer.
TJBeer - this last part was in no way directed towards you.. its a general statement.. and does not apply to anyone specific!
